Complaint Procedures
There are several complaint procedures used within the district. They are the Uniform Complaint, the Williams Settlement Complaint, the Valenzuela Settlement Complaint and the LCUSD Public Complaint Procedures. The process used depends on the concern to be addressed. Please see the description of each complaint procedure and content below.
Uniform Complaint Procedures (UCP): This complaint is a written statement alleging discrimination, harassment, or a violation of a federal or state law or regulation. Issues that involve filing a complaint using the UCP are under various state and federal programs that use categorical funds such as Adult Education, Career Technical Education, Consolidated Categorical Programs, Nutrition Education, and Special Education. The brochure outlining the process and applicable form are available for download below or at the District Office.
Valenzuela/Williams Settlement Complaint Procedures (High School Only): The Valenzuela Settlement Complaint Notices are posted in every classroom for Grades 10 through 12. The postings address that each classroom has sufficient textbooks and instructional materials; school facilities must be clean, safe and maintained in good repair; and there are no teacher vacancies or misassignments; and the availability of intensive instruction and services for pupils who have not passed one or both parts of the California High School Exit Exam (CAHSEE) by the end of the 12th grade. The Valenzuela Settlement complaint form can be found on the CA Department of Education website at www.cde.ca.gov/eo/ce/wc/index.asp.
LCUSD Public Complaint Procedures: The LCUSD Public Complaint Procedure is used when parents/guardians have a complaint with teachers within our district. Parents/guardians must follow the steps outlined in ARTICLE XX. Both ARTICLE XX and the complaint form Appendix J1 is available below or through the district's Human Resources Department or the Superintendent's Office.